Privacy Policy for Qcentro Pvt Ltd

Effective Date: 07-06-2025

Qcentro Pvt Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and applications.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, etc.
• Usage Data: IP address, browser type, device information, pages visited, time spent, etc.
• Cookies and Tracking Technologies: To enhance user experience and analyze usage patterns.
• Third-Party Data: Information from partners or service providers, if applicable.

How We Use Your Information

We use the collected data to:

• Provide and maintain our services
• Improve user experience and service quality
• Communicate with you (e.g., updates, support, marketing)
• Ensure security and prevent fraud
• Comply with legal obligations

Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: For hosting, analytics, customer support, etc.
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of a merger, acquisition, or asset sale

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict certain processing
• Lodge a complaint with a data protection authority

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

Cookies Policy

We use cookies to personalize content, analyze traffic, and improve our services. You can manage cookie preferences through your browser settings.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or other communication channels.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@qcentro.com

Address: Business Center L1, Laham Commercial Complex, Kazhakootam, Trivandrum

Phone: +91 6238 307005

SaaS and E-commerce Services

For our SaaS and e-commerce services, we may collect and process additional information such as:

• User Account Data: Information related to user accounts, including login credentials and preferences.
• Subscription Billing: Payment information for subscription services.
• Transaction Data: Details of transactions made through our e-commerce platform.
• Third-Party Payment Processors: Information shared with payment processors to facilitate transactions.
• User-Generated Content: Any content generated by users, such as reviews or comments.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• The right to be informed about the collection and use of your personal data.
• The right to access your personal data and request a copy.
• The right to rectify any inaccurate or incomplete personal data.
• The right to erase your personal data under certain conditions.
• The right to restrict the processing of your personal data.
• The right to data portability, allowing you to obtain and reuse your personal data.
• The right to object to the processing of your personal data.
• The right to withdraw consent at any time.
• The right to lodge a complaint with a supervisory authority.